Aura Review

Aura can offer you near real-time alerts and insurance, which will provide you with confidence that you're backed by exceptional identity theft protection. Plenty of companies offer identity theft protection, but few will offer comprehensive identity theft protection like Aura. Aura offers powerful identity monitoring and bonus features like malware protection and the VPN. Additionally, Aura now offers an enhanced customer dashboard. Aura believes online security should be simple, smart and intuitive. As a result, they've made improvements to the user experience by making it even easier for customers to discover and activate new features, and more importantly, take action on critical identity, financial, and online threat alerts.

PLANS & PROTECTION





What types of identity protection plans does Aura offer?

Aura recognizes that each household has its own respective needs. So, Aura makes sure to offer an individual plan at $9/mo in which you can be billed annually or $12/mo monthly, a couples plan in which you can be billed annually at $17/mo or $20/mo billed monthly, and the Aura Suite Family plan in which you can be billed annually at $25/mo or $30/mo billed monthly.

What types of monitoring are included with Aura plans?

All of Aura's plans come with:

• Personal information, ID verification, and SSN monitoring
• Online account monitoring and data breach alerts
• Spam call and junk mail removal
• Home title and address monitoring
• Criminal and court records monitoring
• Lost wallet remediation
• Child SSN monitoring (family plans only)
• Auto title monitoring
• Child sex offender alerts
• Credit dispute
• 3-bureau credit freeze for kids
• Auto title monitoring
  

Are there any types of identity theft, fraud, or monitoring that are not included in  Aura plans?

At this time Aura doesn't offer virus protection for macOS, and Aura does not work on Chrome.

What is the reimbursement limit covered by Aura in the event of identity theft?

Aura has a $1 million identity theft insurance* reimbursement maximum for eligible losses per member. For Couple and Family plans, the coverage goes up to $2 million and $5 million, respectively.

What kind of plan payment options are available with Aura?

Each of Aura's plans is payable either monthly or annually. You should also note that if you received a charge that you didn't recognize from Aura, Aura is the company that owns Identity Guard. This is why you received a charge branded as Aura.

IDENTITY RESTORATION





How will Aura help me if I'm the victim of identity theft or fraud?

Aura's White Glove Identity Theft solution teams are able to take the stress and guesswork out of resolving a fraud incident. A dedicated case manager from Aura will help you figure out a mitigation and remediation plan to stop and recuperate any eligible losses. You'll be getting expert advice to guide you as you navigate the unfamiliar process of recovering your assets and identity.

If funds are stolen from me or I have to spend money on legal fees, will Aura reimburse me?

The $1 million of insurance coverage that Aura provides you will pay for remediation as well as other eligible costs that you deal with as a result of identity theft.

How can Aura help if my child is the victim of identity theft?

Aura Parental Controls provides unparalleled protection to families online. Additionally, a few notable features present in the newly added parental controls feature include creating customizable content filters as well as screen time limits, parental and child notifications, and the family plan coverage now extends to five adults with no limit being placed on the number of children that can be covered. You should also note that Aura's content filters will work anywhere, regardless of whether your children are at a friend's house or surfing the web at school. 



CUSTOMER SERVICE





What kind of customer support does Aura offer?

If you feel you've become a target of identity theft, you'll want to get help fast to stop the incident from spiraling into a bigger problem. Aura's U.S.-based support team is available around the clock and will quickly walk you through what you need to do.

Does Aura have a mobile app? 

Aura's app can be found and downloaded from the Google Play Store for Android devices, and Apple's App Store for iPhones.

Does Aura offer a free trial?

Aura offers a two-week trial period for any of its plans. Following those two weeks, your credit card will be charged for whatever plan you opted for when you first signed up. You can also try your plan for 60 days risk-free with Aura's money-back guarantee.