NortonLifeLock Review
7.8
- Monitors: 3 bureau credit monitoring, bank accounts, SSN, data breaches, dark web
- Fraud Alerts: Real-time via text, email, app
- Plans: Individual, couple, family
- Insurance: $1M
- Additional Services: Antivirus, VPN, password manager
NortonLifeLock Review
NortonLifeLock offers unparalleled cyber safety products and services to help protect your digital life. It successfully detects and prevents online threats and crimes to keep your identity and personal information secure at all times.
PLANS & PROTECTION
What types of identity protection plans does NortonLifeLock offer?
NortonLifeLock offers 3 identity protection plans - LifeLock Standard, LifeLock Advantage, and LifeLock Ultimate Plus. With each plan, you have the option of choosing between an individual plan for 1 adult, a family plan for 2 adults, and a family plan for 2 adults + 5 kids.
The individual LifeLock Standard plan costs $7.50 per month annually for the first year and provides up to $1,050,000 in coverage. The individual LifeLock Advantage plan costs $14.99 per month annually for the first year and provides up to $1,200,000 in coverage. The individual LifeLock Ultimate Plus costs $19.99 per month annually for the first year and provides coverage of up to $3,000,000.
The LifeLock Standard family plan for 2 adults costs $12.99 per month annually for the first year and offers up to $1,050,000 coverage for each adult. The LifeLock Advantage family plan for 2 adults has a monthly annual cost of $23.99 for the first year and offers coverage of up to $1,200,000. The LifeLock Ultimate Plus family plan for 2 adults costs $32.99 per month annually for the first year and offers coverage of up to $3,000,000 for each adult.
The LifeLock Standard family plan for 2 adults + 5 kids costs $18.49 per month annually for the first year and provides up to $1,050,000 coverage per adult and up to $1,050,000 coverage per child. The LifeLock Advantage family plan for 2 adults + 5 kids costs $29.99 per month annually for the first year and provides up to $1,200,000 coverage per adult and up to $1,050,000 coverage per child. The LifeLock Ultimate Plus family plan for 2 adults + 5 kids costs $38.99 per month annually for the first year and provides up to $3,000,000 coverage per adult and up to $1,050,000 coverage per child.
What types of monitoring are included with NortonLifeLock plans?
NortonLifeLock offers various types of monitoring and safety features in its plans. These include privacy monitoring, dark web monitoring, and home title monitoring. Other safety features that NortonLifeLock plans offer include antivirus, malware protection, secure VPN, alerts to credit card fraud, credit scores from major credit bureaus, parental control, password manager, and identity theft protection.
Are there any types of identity theft, fraud, or monitoring that are not included in NortonLifeLock plans?
Like most industry-leading cyber safety platforms, NortonLifeLock plans include different types of monitoring and offer excellent fraud and identity theft protection. The only feature that they do not offer is a credit score simulator; however, they do offer credit scores from major credit bureaus.
What is the reimbursement limit covered by NortonLifeLock in the event of identity theft?
NortonLifeLock offers up to $3 million coverage in the event of identity theft, depending on the reimbursement limit stated in your plan. Typically, the reimbursement for stolen funds and coverage for lawyers and/or experts is up to $1 million each. NortonLifeLock also offers a personal expenses compensation of up to $1 million.
What kind of plan payment options are available with NortonLifeLock?
NortonLifeLock gives you the option of paying for your plan either monthly or annually. The monthly and yearly costs of Norton 360 with LifeLock Select for the 1st year are $9.99 and $99.99, respectively. Norton 360 with LifeLock advantage is $19.99 monthly and $191.88 annually. Norton 360 with Ultimate Plus has a monthly cost of $29.99 and an annual cost of $299.88 for the 1st year.
IDENTITY RESTORATION
How will NortonLifeLock help me if I'm the victim of identity theft or fraud?
NortonLifeLock offers identity restoration specialists to help if you are a victim of fraud or identity theft. These specialists can help you resolve disputes with official parties and merchants and also assist you with necessary calls and paperwork.
If funds are stolen from me or I have to spend money on legal fees, will NortonLifeLock reimburse me?
If funds are stolen from you and, as a result, you have to spend money on legal fees, NortonLifeLock will reimburse you the amount that is mentioned in your chosen plan.
How can NortonLifeLock help if my child is the victim of identity theft?
NortonLifeLock offers a Standard, Advantage, and Ultimate Plus family plan that provides coverage for 2 adults and 5 kids. If you choose this plan, NortonLifeLock will provide up to $1,050,000 coverage per child if they are a victim of identity theft. If required, each family member will also receive up to $1 million for lawyers and experts to help resolve their specific case.
CUSTOMER SERVICE
What kind of customer support does NortonLifeLock offer?
NortonLifeLock offers 24-hour support to all its customers. You can get in touch with a customer service representative via phone or live chat at anytime 7 days a week. You can also visit the LifeLock member portal for quick answers to common queries.
Does NortonLifeLock have a mobile app?
NortonLifeLock offers a mobile app with a patented LifeLock Identity Alert system for on-the-go notifications. With the mobile app, you will be able to receive and respond to alerts, get in touch with member services through the in-app messaging feature, and have easy access to your credit information.
Does NortonLifeLock offer a free trial?
Norton 360 offers a free 7-day trial which gives you access to antivirus, identity theft protection, secure VPN, password manager, ransomware protection, and more. You can also opt for the NortonLifeLock identity theft protection 30-day free trial. You will be required to add a payment method (such as a debit or credit card or PayPal) before signing up for your free trial.
How can I cancel my NortonLifeLock identity theft protection plan?
You can cancel your NortonLifeLock plan at any time if you change your mind. You can either submit a request via live chat or contact customer service regarding your subscription. Once your cancellation request has been processed, you will receive a refund to your original payment method (if applicable).