Smileie Review

Smileie provides affordable at-home aligners that are ideal for people with moderate teeth alignment issues. Smileie aligners are suitable for people ages 15 and up, custom-made using BPA-free clear plastic trays, and delivered to the comfort of your home.

THE BASICS





What treatment options does Smilie offer?

Smilie offers 2 types of plans: Smilie and Smilie Pro. The Smilie plan is the traditional at-home aligners process where an impression kit is mailed to the users home, sent back, and a treatment plan is created by a highly experienced dental team. The Smileie Pro plan is the newest dental monitoring platform offering comprehensive dental scans and checkups overseen my US licensed dentists, a dental monitor device with free access to the app, and more.

How long does it take for my Smileie invisible braces to work?

The treatment plan at Smileie typically takes between 4 and 6 months to work. However, you will most probably start to see positive results within 6 to 8 weeks.

Do I work directly with an orthodontist in person or online during my Smileie treatment?

Smileie offers dentist-directed treatment for all its customers which is monitored remotely. There is a standardized treatment method that is customized for each individual by a highly experienced dental team. Customers will also have access to a dedicated patient portal to track their progress and journey.

Do I have to wear my Smileie aligner all day? Is there a night only option?

Smileie offers 2 types of aligners - daytime and nighttime aligners. You need to wear your daytime aligners for 22 hours every day, which is most of the day and night, and only remove them while eating or drinking. However, with nighttime aligners, you only need to wear them for approximately 10 hours a night.

Does Smileie offer additional services like teeth whitening or retainers?

Smileie offers a free whitening kit (worth $69) and 2 sets of retainers (worth $180) to customers who choose the one-go price plan.

TREATMENT





Do I get to approve my Smileie treatment? Can I see the final look?

Smileie will send you an at-home kit to make your dental impression. Once you send it back to them, the technical team will make a 3D treatment plan for you. After you preview and approve this plan, Smileie will fabricate your personalized aligners and then deliver them to your home. If you are not satisfied with the results, you can request the support team at Smileie to carry out modifications.

What different issues do Smileie invisible braces treat?

The Smileie clear aligner is specially designed to efficiently treat anatomical misalignments and issues such as spacing between teeth, teeth crowding, overbite, underbite, crossbite, and overjet. You can visit the Smileie website and take the 30-second survey to find out if you are an ideal candidate for a Smileie clear aligner.

How often do I change my aligners with the Smileie treatment?

You will need to change your Smileie clear aligners every 10 days and replace them every 12 to 24 months. You can also track your progress through the Smileie online portal.

What are the day to day considerations when wearing my Smileie invisible braces?

With Smileie daytime aligners, you must ensure to wear them for a total of 22 hours daily. You must also remember to take out your daytime aligners when drinking or eating and then put them back on once you are finished. As for the Smileie nighttime aligners, you only need to wear them for about 10 hours while you are sleeping at night.

PRICING





Are Smileie invisible braces covered by insurance?

Whether your Smileie clear aligners are covered by insurance or not depends entirely on your provider’s policy. Some dental insurance providers offer coverage for in-office aligners but not at-home ones. You should contact your insurance provider to confirm if your Smileie clear aligners are covered in your policy.

Does Smileie offer financing?

The cost of your Smileie clear aligners will vary according to the treatment plan you choose. You can use any major credit card to pay for your aligners including Visa, Mastercard, American Express, and Discover. If your account allows it, you can also pay through your Flexible Spending Account (FSA) or Health Savings Account (HSA).

Can I cancel my Smileie treatment?

If you are not satisfied with your 3D treatment plan or smile projection, Smileie will give you a full refund. To manage or cancel your Smileie treatment, you can visit the online portal or reach out to the Smileie support team.

Does Smileie offer any discounts?

Smileie offers a $100 veteran discount for veterans and military personnel. It also offers a $100 student discount for college and graduate students. If you are eligible for and would like to redeem either of these discounts, you can contact Smileie customer service for further information.



CUSTOMER SERVICE





How do I get a replacement Smileie aligner if I lose or break one?

If you lose or break your aligner, you must reach out to your Smileie advisor immediately via email or live chat.

What type of support does Smileie offer? 

Smileie has a dedicated patient portal that makes it easy for customers to track their journey. You can also get in touch with the Smileie support team via phone or email. Additionally, you can speak to a Smileie advisor through the 24/7 live chat feature.

Is there a Smileie app?

Yes, with the Smileie Pro plan, you can utilize our dental monitoring app to easily track your progress from the comfort of your own home. Our dental professionals will remotely review your photos and provide feedback and support as needed.

Are there any guarantees for my Smileie treatment?

Smileie offers a 100% guarantee to ensure that you are satisfied with its service. If you are dissatisfied with your results once your treatment is complete, Smileie will send you free additional refinement aligners.