Webroot Review

Webroot offers affordable antivirus software that can protect a single device or multiple ones so everyone in your family is covered, blocks all the types of main threats you'll encounter, and is suitable for business or personal use.

PLANS & PROTECTION





What types of antivirus plans does Webroot offer?

For home use, Webroot offers four plans -- Basic, Plus, Complete, and Premium. The Basic plan covers one device so it's a good pick for a single person who only has one computer. The Plus plan covers up to three devices, while the Complete plan covers up to five devices. The Premium plan secures five devices and one identity. 

If you have a small- to mid-sized business, you can opt for Webroot Business Endpoint Protection, Security Awareness Training, and DNS Protection.

Which types of online threats does Webroot protect against?

Webroot provides outstanding antivirus and threat protection to keep your devices running smoothly and quickly. Depending on which plan you select, you may also have ransomware and malware protection, firewall and network connection monitors, anti-phishing and Web Threat Shield to identify and shield your device or computer from dangerous sites, and login and password protection.

With the Premium plan, you'll also have identity protection features like dark web monitoring with Social Security trace, financial monitoring, identity monitoring, credit bureau monitoring, and fraud expense and stolen funds reimbursement.

Will Webroot protect my information when I'm shopping or submitting personal information online?

Webroot offers WiFi security that will protect you from the hazards of using public WiFi. WiFi security will give you automatic protection on any network you're on, even if you're using unsecured WiFi. You'll be able to browse safely and securely, protecting your privacy and identity while you're online.

How will Webroot help me if my device is compromised?

If you run into an issue, Webroot provides fast assistance on its website. You can open a support ticket for a specific issue or you can troubleshoot your own issue by finding answers to commonly-asked questions on Webroot's support page.

DEVICES & FEATURES





How many devices and which operating systems will Webroot work for?

Webroot is compatible with Windows, Mac, Android, and iOS devices and computers.

What additional security features does Webroot include in their plans?

If you're looking for security features, Webroot has you covered. It offers an assortment of security features to give you peace of mind, from WiFi security for secure browsing to the removal of your web browsing history, files, and online activity. Your private information will be safeguarded from theft, and you can have secure password management, depending on which plan you choose.

How much backup does Webroot offer with their antivirus plans?

Webroot allows you to back up your important files by archiving them and includes cloud storage. Backed-up files are uploaded to Webroot's secure servers and are accessible from your account.

Does Webroot offer parental control protection?

Webroot doesn't offer any parental controls in its plan options.



CUSTOMER SERVICE





How can I get help with my Webroot subscription?

Webroot offers online assistance for any problems you're having. If you have a question about purchases, renewals, and upgrades, you can email their customer service department or call them at 1-866-350-6089 from Monday to Friday, 7 a.m. to 7 p.m. (MDT).

What payment options does Webroot offer? 

You can pay for your Webroot purchases through PayPal or by using major credit cards, such as Master Card, Visa, Discover, and more. You can buy a one-year plan or add a second year of protection for a discounted rate.

Does Webroot offer a free trial or a trial period?

Webroot offers a 70-day money-back guarantee, so you can try the service and see how well it works for you with no risk.

How can I cancel my Webroot antivirus software subscription?

If you decide Webroot isn't the right fit for your antivirus software needs, you can cancel at any time by logging into your online account.