Aura Review

Aura is a leader in the antivirus provider marketspace. With your subscription, you're guaranteed 24/7 customer service with an all-encompassing security package that includes a secure VPN, safe browsing, and also identity and credit monitoring.

PLANS & PROTECTION





What types of antivirus plans does Aura offer?

Aura offers three different types of plans, which provide identity theft protection for 1, 2, or 5 users, and also antivirus coverage on 10, 20, or 50 devices. Each plan offered by Aura can be paid on a monthly or yearly basis. Each of Aura’s plans include the same antivirus, VPN, and password manager features. However, with the more expensive plans, there will be more devices and users covered. There’s also the potential for higher insurance payouts.

Which types of online threats does Aura protect against?

Aura provides enhanced safe browsing. This means that Aura is able to effectively employ specialized AI technology that will prevent you from entering malicious sites that could steal your personal and financial info. Additionally, depending on the level of plan that you opt for, Aura will monitor your credit (Experian, Equifax, and TransUnion), provide alerts if someone uses your SSN or identity, alerts on crimes committed in your name, alerts on unusual spending activity, and monitor for changes to names on your bank account.

Will Aura protect my information when I'm shopping or submitting personal information online?

Yes, Aura provides personal information and ID monitoring. Aura will notify you if any of your registered information is used by someone else. This includes instances where someone may have gained access to your email, social network, or online shopping account.

How will Aura help me if my device is compromised?

If you end up being led to believe that your device has been compromised you can call Aura 24/7 at 833-552-2123.

DEVICES & FEATURES





How many devices and which operating systems will Aura work for?

Aura is compatible with both iOS and native Android devices, which include phones and tablets from Google, Samsung HTC, LG, and numerous others. The supported iOS device include, iPhone 6s and newer, iPhone SE (all models), iPad Air 2 and newer, iPad mini 4 and newer, iPad 6th-generation and newer, iPad Pro (all models), iPod touch 7th generation and newer. You should also note that Aura will only work if you have an Apple device that runs iOS/iPadOS version 13 or higher. The supported Android devices include Android OS Lollipop (5.0 or higher) and Bluetooth Low Energy (Bluetooth LE, BLE) capabilities.

How many devices Aura will work for depends on the plan you choose. With Aura’s individual plan you’ll be able to have 10 devices covered by Antivirus, VPN, and safe browsing. Aura’s Couple plan will cover up to 20 devices (10 per adult). Lastly, Aura’s Family plan will cover up to 50 devices (10 per adult).

What additional security features does Aura include in their plans?

Additional security features that Aura includes in their plans are $1 million identity theft insurance (up to $2 and $5 million for other plans), white glove fraud resolution, 24/7 U.S. based customer support, a password manager, online account monitoring, SSN and personal info monitoring, spam call and junk mail removal, identity verification monitoring, home title and address monitoring, criminal and court records monitoring, credit monitoring, credit lock, bank account monitoring, financial transaction monitoring, monthly credit score, and annual credit reports.

How much backup does Aura offer with their antivirus plans?

While Aura doesn't have a specific capacity in terms of the amount of data that they are able to back up for you, you can rest assured that any malicious files that could potentially compromise your computer's security would be swiftly identified, isolated, and then self-delete in 30 days unless you already delete the files yourself before the 30-day mark.

Does Aura offer parental control protection?

Yes, if you opt for Aura’s Family plan you’ll have parental controls (Circle App Access) that includes mobile device management, content blocking and filtering, screen time limits, and internet usage and history tracking.



CUSTOMER SERVICE





How can I get help with my Aura subscription?

Should you encounter any obstacles when working through the sign-up process with Aura, you can simply call their 24/7 customer service line at 1-844-939-3681. A specialist will be able to help you get signed up and set up with your subscription from there.

What payment options does Aura offer? 

You can pay for your Aura subscription with a credit/debit card, PayPal or you can use direct withdrawal from your bank account.

Does Aura offer a free trial or a trial period?

Yes, Aura offers a free trial if you're interested in trying out the services they provide. The free trial period lasts for 2 weeks, and you can cancel at anytime. Just make sure that you cancel your subscription before the 2 weeks run out so that you don't end up having to deal with any unwanted charges to your account.

How can I cancel my Aura antivirus software subscription?

Should you decide that Aura isn't a good fit for you, you cancel anytime, either by calling Aura, or directly from within your account.