PetFirst Review

PetFirst insurance gives your pet quality health coverage through their quick claims process, short waiting times, and affordability.

Benefits & Features

• Quick claims process: From the time of your pet’s vet visit, you have 90 days to file your claim for reimbursement. On average, 80% of claims are processed within ten days or less. All claims are guaranteed to arrive in the mail between ten to fourteen days.

• No need to worry about networks: With PetFirst insurance, there is no need to stay in a specific network of veterinarians. Instead, you are free to use any licensed vet that you prefer.

• Convenient online portal: Quickly file claims online with PetFirst’s online portal. This feature provides quick access to all of your information. You can file claims, check the status of existing claims, and save all of your past records in one place.

• Customizable plans: Every PetFirst insurance plan offers annual benefit options, chronic care coverage, and no lifetime limits for pets, regardless of age. Choose from three of their most popular plans to suit a variety of budgets, or come up with your own custom deductible and reimbursement rates. PetFirst will give you a free quote so you can find what works best for you and your pet.

• Discounts and savings: PetFirst offers four discounts that can help you save money. There is a discount if you purchase your insurance policy online, discounts if you are a qualifying corporate employee member or if you work in the animal care industry, and a discount for purchasing multiple pet insurance policies.

• No caps or maximum limits:There are no caps or maximums to your PetFirst insurance benefits. You will have coverage for the entirety of your pet’s life. Each policy has an annual limit, which resets at the start of each policy year. In addition, there is no per-incident limit. This means that you are free to use all of your annual limit at once if you need to.

So how will you decide if PetFirst is right for you? These are the questions consumers are asking when shopping for pet insurance.

What is the waiting period for PetFirst insurance?

There is a less than 25 hour waiting period for accidents. Accident coverage begins at midnight EST the day of enrollment. Additionally, there is a fourteen day waiting period for illnesses, which means coverage won’t begin until two weeks after the day of enrollment. There is also a six month waiting period for cruciate ligaments and disc disease.

How much does PetFirst insurance cost?

PetFirst offers several popular, pre-packaged plans with a range of annual benefits. However, you can contact them directly to get a free quote and custom plan that’s right for you and your pet. The cost of your plan will depend on if you are getting dog, cat, puppy, or senior pet insurance. In addition, you can add the Routine Care Rider plan to your coverage to save on your pet’s routine wellness appointments.

What does PetFirst insurance cover?

PetFirst pet insurance covers everything from hospitalizations, accidents, illnesses, exam fees, surgeries, emergency care, and much more. There are no per incident or lifetime limits on what is covered by your plan. However, there are a number of exclusions that are necessary in order to keep premiums affordable for customers. These include: pre-existing conditions, elective procedures, conditions related to breeding and racing, grooming, parasite prevention, and others.

Does PetFirst insurance have good reviews?

PetFirst pet insurance has a 4+ out of 5 star rating on Google Reviews and an A+ rating from the Better Business Bureau. Reviewers particularly loved the extensive coverage, friendly and helpful customer service, good prices, and quick claims process.

How do you reach PetFirst insurance customer service?

You can get in touch with PetFirst customer service by phone, email, fax, mail, or by the contact form directly on the website. The call center is open every day of the week. PetFirst also has social media profiles on Instagram, Facebook, Twitter, and Pinterest.

Where can I find a PetFirst insurance claim form?

Claim forms are available directly on the PetFirst website, so that you can easily download them and fill them out. You can then submit your completed form through the online portal, or send it by email, fax, or mail.

Final Thoughts

With PetFirst insurance, you can relax knowing that all of your pet’s health care needs are covered. PetFirst’s simple process makes it easy to file and receive your claims, and they give you the freedom to create a custom plan that is a good fit for you and your pet. Sign up with PetFirst today to bring peace of mind to you and your beloved companion!